Journal ArticleOpen Access
A Conceptual Framework for the Development of Chatbots Addressing COVID-19 Vaccine Hesitancy
Author Affiliations
Indian Institute of Technology Guwahati, Shaheed Suhrawardy Medical College, University of Auckland
Published InI P Pavlov Russian Medical Biological Herald
Year2022
Citations2
Abstract
Aim of this letter is to review Chatbots that answer questions of vaccine-hesitant people, their utility, and their limitations in addressing psycho-social determinants of COVID-19 vaccine hesitancy. The authors propose a conceptual framework that could guide the development of artificial intelligence-based Chatbots and summarise the salient features of the four Chatbots discussed in the literature today, developed to address COVID-19 vaccine hesitancy.
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