Soft skills practiced by managers for employee job performance in Ready Made Garments (RMG) sector of Bangladesh

Soft skills are essential tools in maintaining employment relations as well as achieving high job performance. The purpose of this study is to explore the contribution of soft skills practiced by manager towards employee job performance specifically at RMG sector in Bangladesh. Data have been collected through two Focus Group Discussions (FGDs) and five in-depth interviews. Thematic analysis yielded four most commonly practiced soft skills in RMG which are communication, leadership, team work and critical thinking. This study reveals that there is a direct positive relationship between soft skills practiced by managers and employees’ job performance. This study has three significant contributions. Firstly, this study is one of the very few studies on soft skills practice set on production based…