Finance for the poor: from microcredit to microfinancial services

Abstract This paper reviews the achievements of the ‘microfinance revolution’, through reference to the now extensive literature. It finds that there are many opportunities to improve and innovate. To illustrate this finding, the paper concentrates on examining what we need to know to design and deliver better financial products to the poor, especially the poorest. It argues that financial services for the poor are essentially a matter of helping the poor turn their savings into sums large enough to satisfy a wide range of business, consumption, personal, social and asset‐building needs. The range of such ‘swaps’ should be wide enough to cater for short, medium and long‐term needs, and they must be delivered in ways which are convenient, appropriate, safe…