Factors influencing the elderly’s adoption of mHealth: an empirical study using extended UTAUT2 model

BACKGROUND: Despite the high usage of mobile phones in daily life in developing countries like Bangladesh, the adoption and usage of mHealth services have been significantly low among the elderly population. When searching previous studies, the researchers have found that no studies have empirically investigated whether the quality of life and service quality are significant for mHealth adoption by elderlies in Bangladesh. Hence, this study aimed to extend the Unified Theory of Acceptance and Use of Technology by adding service quality and the quality of life to empirically find the key factors that influence elderlies' intention to adopt and use mHealth services in Bangladesh. METHODS: A face-to-face structured questionnaire survey method was used to collect data from 493 elderlies (aged…