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Journal ArticleOpen Access

International Migrant Workers’ Use of Mobile Phones to Seek Social Support in Singapore

Author Affiliations
Nanyang Technological University, Georgia State University, Singapore Institute of Management, Singapore Management University
Published InInformation Technologies and International Development
Year2013
Citations69

Abstract

International migrants often need social support to deal with an unfamiliar environment and reduce stress caused by prevailing attitudes in their host country, as well as that induced by distance and separation from their family. This study investigates whether mobile phones facilitate or inhibit migrants’ ability to seek the social support needed to reduce the stress they experience in their host country. Further, gender differences are examined and discussed. A quantitative survey of men (n 5 56), primarily Bangladeshis working in blue-collar occupations, and women (n 5 60), primarily Filipina domestics, was conducted in Singapore. For women, mobile use alleviated stress by increasing social support; emotional support had the greatest impact on their psychological well-being. Male migrant workers were more…
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