Journal ArticleOpen Access
Employee performance evaluation: a fuzzy approach
Author Affiliations
Bangladesh University of Engineering and Technology, University of Canberra, UNSW Sydney
Published InInternational Journal of Productivity and Performance Management
Year2013
Citations120
Abstract
Purpose Managers encounter many decisions that require the simultaneous use of different types of data in their decision‐making process. A critical decision area for managers is the performance evaluation of personnel, whether individually or as a member of a team. Performance evaluation is critically essential for the effective management of the human resource of an organization and evaluation of staff that help develop individuals, improve organizational performance, and feed into business planning. Design/methodology/approach Performance evaluations require and often involve disparate types of information that are vague, incomplete, objective, and subjective. This paper proposes a performance evaluation system of employees considering various performance evaluation criteria using fuzzy logic. The main task in the proposed approach involves determining the performance indices of…
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Fields & Keywords
Social SciencesDecision SciencesManagement Science and Operations ResearchMulti-Criteria Decision MakingEvaluation Methods in Various FieldsProcess managementKnowledge managementManagement scienceOperations managementOperations researchMarketingManagementArtificial intelligenceMachine learningComputer networkOperating systemWorld Wide Web