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BONIK: A blockchain empowered chatbot for financial transactions

Author Affiliations
Shahjalal University of Science and Technology, Imperial College London, La Trobe University, University of Helsinki
Published InSpiral (Imperial College London)
Year2021
Citations33

Abstract

A Chatbot is a popular platform to enable users to interact with a software or website to gather information or execute actions in an automated fashion. In recent years, chatbots are being used for executing financial transactions, however, there are a number of security issues, such as secure authentication, data integrity, system availability and transparency, that must be carefully handled for their wide-scale adoption. Recently, the blockchain technology, with a number of security advantages, has emerged as one of the foundational technologies with the potential to disrupt a number of application domains, particularly in the financial sector. In this paper, we forward the idea of integrating a chatbot with blockchain technology in the view to improve the security issues in…
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