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Journal ArticleOpen Access

Examining students’ intention to use ChatGPT: Does trust matter?

Author Affiliations
Huazhong University of Science and Technology, University of Barishal, Khulna University of Engineering and Technology
Published InAustralasian Journal of Educational Technology
Year2023
Citations96

Abstract

Little knowledge is available on students’ attitudes and behavioural intentions towards using ChatGPT, a breakthrough innovation in recent times. This study bridges this gap by adding two relevant less-explored constructs (i.e., perceived enjoyment and perceived informativeness) to the technology acceptance model and illustrating the moderating effect of trust on the acceptance of ChatGPT. Data was collected from 344 private and public university students from Bangladesh, with the analysis done through structural equation modelling. The results highlight the significance of perceived usefulness, perceived ease of use and perceived informativeness in understanding students’ attitudes towards using ChatGPT for learning, which subsequently predicts their behavioural intention to use it. Interestingly, students’ level of enjoyment was triggered once the trust issue came into play,…
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