S.M. Zabed Ahmed, Md. Zahid Hossain Shoeb
Purpose The main aim of this paper is to report on an examination of the service quality of Dhaka University Library (DUL), a premier public university library in Bangladesh, from its users' viewpoint. Design/methodology/approach A survey was conducted among faculty, graduate and undergraduate stude...
Md Shamim Hossain, Xiaoyan Zhou, Mst Farjana Rahman
The aim of this study is to evaluate the impact of quick response (QR) codes on customer satisfaction and purchase intention in the online shopping context on the basis of perceived flow. This study also showed the impact of QR codes on perceived flow, followed by perceived flow on purchase intentio...
Ahmed Shahriar Ferdous
ABSTRACT The article develops understanding of the factors that influence the sustainable marketing (SM) behavior of marketing managers in an emerging-country context, using the lens of the theory of planned behavior (TPB). Data were collected from 145 senior marketing managers from a range of indus...
Chinnasamy Agamudainambhi Malarvizhi, Abdullah Al Mamun, Sreenivasan Jayashree, Farzana Naznen et al.
In order to sustain business operations during the COVID-19 pandemic, nearly all industries have to adopt online technology and social media marketing activities (SMMAs). Globally, portable tech gadgets are rapidly expanding, but empirical studies on SMMAs in relation to portable tech gadgets in Mal...
Chowdhury Noushin Novera, Zobayer Ahmed, Rafsanjany Kushol, Peter Wänke et al.
Purpose Although there has been a significant amount of research on Smart Tourism, the articles have not yet been combined into a thorough literature review that can examine research streams and the scope of future research. The purpose of this study is to examine the literature on the impact of dep...
Mohammad Ashraf
Purpose The purpose of this paper is to examine consumer behavior toward halal food purchase in Bangladesh. Specifically, how do individual beliefs about trustworthiness of the halal food products affect individual intentions to purchases and actual purchasing behavior? Design/methodology/approach T...
Mahafuz Mannan, N. M. Shafiul Kabir Chowdhury, Priodorshine Sarker, Riasat Muhammad Amir
Purpose The purpose of this study is to provide an insight into the crucial antecedents of customer satisfaction and revisit intention in the context of dining restaurants in a holistic approach, taking Bangladesh as a unit of analysis. Design/methodology/approach The research design was cross-secti...
Md. Kamrul Hasan, Shamsul Kamariah Abdullah, Tek Yew Lew, Md. Faridul Islam
Purpose The purpose of this paper is to investigate and develop an integrated theoretical relationship by including destination image and attitudes into the quality-value-satisfaction-loyalty paradigm in the context of beach tourism. Design/methodology/approach A personal-administered survey was con...
Md. Al Amin, Abureza M. Muzareba, Imtiaz Uddin Chowdhury, Mubina Khondkar
This research examined the determinants of e-satisfaction, continuance intention, and e-loyalty regarding the use of mobile payment applications (MPAs). It developed and validated the electronic technology continuance model (e-TCM) integrating a psychological factor (perceived threats), e-satisfacti...
Md. Aminul Islam, Mohammad Aktaruzzaman Khan, T. Ramayah, Muhammad Muazzem Hossain
Mobile commerce or better known as M-commerce is a fairly new phenomenon in the wake of the second technology wave from the famous E-commerce (electronic commerce) in the 21st century. As the Internet started to proliferate in many parts of the world, the mobile phone penetration in terms of voice c...
Kamrul Hasan Bhuiyan, Israt Jahan, Nurul Mohammad Zayed, K. M. Anwarul Islam et al.
Changes in information technology have a great influence on people’s preferences and lifestyles. Smart devices and technologies have taken the conventional way of traveling into a smart tourism system. The aim of this paper is to examine smart tourism, the integration of different activities of diff...
Jakia Sultana
Muhammad Shakaib Akram, Aneela Malik, Mahmud Akhter Shareef, M. Awais Shakir Goraya
This study investigates the interrelationships between technological predictors and behavioral mediators in explaining users' continuance intention for online tax filing. Building on information systems (IS) success and IS continuance literature, this study proposes an extended conceptual framework ...
Syed Far Abid Hossain, Mohammad Nurunnabi, Khalid Hussain, Swapan Kumar Saha et al.
The purpose of this study is to explore the effects of variety-seeking (VS) intention arising from mobile phone usage on students’ academic performance (AP). The study identified how students are affected by mobile phone usage, revealing in particular an increased social networking-usage tendency am...
Zahidul Islam, K C Patrick Low, Ikramul Hasan
Purpose This paper aims to examine the influence and applications of both the technology acceptance model (TAM) and the diffusion of innovation (DOI) model on the intention to use advanced mobile phone services (AMPS) among Bangladeshi users. It also seeks to examine the moderating role of attitude ...