Lara Houston, Steven J. Jackson, Daniela K. Rosner, Syed Ishtiaque Ahmed et al.
This paper examines the question of "values in repair" -- the distinct forms of meaning and care that may be built into human-technology interactions through individual and collective acts of repair. Our work draws on research in HCI and the social sciences and findings from ethnographic studies in ...
Sharifa Sultana, François Guimbretière, Phoebe Sengers, Nicola Dell
This paper examines the opportunities and issues that arise in designing technologies to support low-income rural women in Bangladesh. Through a qualitative, empirical study with 90 participants, we reveal systemic everyday challenges that women face that form the backdrop against which technology d...
Syed Ishtiaque Ahmed, Steven J. Jackson, Nova Ahmed, Hasan Shahid Ferdous et al.
Public sexual harassment has emerged as a large and growing concern in urban Bangladesh, with deep and damaging implications for gender security, justice, and rights of public participation. In this paper we describe an integrated program of ethnographic and design work meant to understand and addre...
Syed Ishtiaque Ahmed, Md Romael Haque, Jay Chen, Nicola Dell
Prior research on technology use in the Global South suggests that people in marginalized communities frequently share a single device among multiple individuals. However, the data privacy challenges and tensions that arise when people share devices have not been studied in depth. This paper present...
Syed Ishtiaque Ahmed, Nusrat Jahan Mim, Steven J. Jackson
This paper explores discrepancies between the founding assumptions of mobile and ubiquitous computing in the western world, and the starkly different experiences of mobility and infrastructure to be found in many post-colonial environments. Based on a field study of forced mobility and technology us...
Sharifa Sultana, Syed Ishtiaque Ahmed
While Human-Computer Interaction (HCI) research on health and well-being is increasingly becoming more aware and inclusive of its social and political dimensions, spiritual practices are still largely overlooked there. For a large number of people around the world, especially in the global south, wi...
Moniruzzaman Bhuiyan, Rich Picking
To meet the challenges of ubiquitous computing, ambient technologies and an increasingly older population, researchers have been trying to break away from traditional modes of interaction. A history of studies over the past 30 years reported in this paper suggests that Gesture Controlled User Interf...
David Geerts, Katrien De Moor, István Ketykó, An Jacobs et al.
Quality of Experience (QoE) has recently gained recognition for being an important determinant of the success of new technologies. Despite the growing interest in QoE, research into this area is still fragmented. Similar - but separate - efforts are being carried out in technical as well as user ori...
Steven J. Jackson, Syed Ishtiaque Ahmed, Md. Rashidujjaman Rifat
Acts of technology maintenance and repair constitute important and often overlooked moments in the operation of complex interactive systems. They also provide fresh insight on a series of problems -- innovation, learning, and sustainability -- long core to HCI concern. This paper builds on original ...
Mohammad Rashidujjaman Rifat, Toha Toriq, Syed Ishtiaque Ahmed
While persuasion has often been considered an important design tool for achieving sustainable behavior, a growing scholarship is criticizing it for its narrow focus on individuals and an overarching economic worldview. This criticism is often based on the limitations of economic-rationales that many...
Syed Ishtiaque Ahmed, Md Romael Haque, Irtaza Haider, Jay Chen et al.
People in South Asia frequently share a single device among multiple individuals, resulting in digital privacy challenges. This paper explores a design concept that aims to mitigate some of these challenges through a 'tiered' privacy model. Using this model, a person creates a 'shared' account that ...
Syed Ishtiaque Ahmed, Nova Ahmed, Faheem Hussain, Neha Kumar
Gender inequality has long been on the list of factors that impose limits on the potential of computing, in ways that have been more and less obvious. Drawing on ethnographic findings from marginalized communities in Bangladesh, we analyze the impact of gender inequality on the stages of user resear...
Mohammed Eunus Ali, Shabnam Basera Rishta, Lazima Ansari, Tanzima Hashem et al.
Sexual harassment of women in public places (e.g., foot-paths, buses, and shopping malls) of major cities in developing countries is a growing concern. These harassments can happen in various forms ranging from commenting, catcalling, and staring to touching and groping, to attacking and raping. Tho...
Priyank Chandra, Syed Ishtiaque Ahmed, Joyojeet Pal
Local informal markets or bazaars play a central role in embedding the adoption, consumption, and reproduction of digital technologies within the economic and cultural fabric of the Global South. This paper presents ethnographic accounts of informal ICT markets in two sites, one in India and the oth...
Syed Ishtiaque Ahmed, Shion Guha, Md. Rashidujjaman Rifat, Faysal Hossain Shezan et al.
This paper presents an analysis of the privacy issues associated with the practice of repairing broken digital objects in Bangladesh. Historically, research in Human-Computer Interaction (HCI), Information and Communication Technologies for Development (ICTD), and related disciplines has focused on ...