Haradhan Kumar Mohajan
This literature review paper discusses the proper use of qualitative research methodology to discuss several aspects of the research for the improvement of the skill of the readers. During the last few decades, the use of qualitative research has been increased in many institutions. It can be used t...
Mohammad Muzahid Akbar, Noorjahan Parvez
This research has proposed a conceptual framework to investigate the effects of customers’ perceived service quality, trust, and customer satisfaction on customer loyalty. To test the conceptual framework, structural equation modeling (SEM) has been used to analyze the data collected from 304 custom...
Jin-Kyo Shin, Md. Alamgir Mollah, Jaehyeok Choi
In the era of digital transformation, organizations are making efforts towards sustainability. In particular, leadership is transforming into digital leadership according to changes in management environments, which are deeply related to organizational performance. In this study, we focus on organiz...
Serena Aktar
This study seeks to examine the relationship between rewards and employee performance as well as to identify the relationship between extrinsic and intrinsic rewards. The study explored factors determining extrinsic and intrinsic rewards and their impact on employee performance and actions to influe...
Robert Hooijberg, Frank Petrock
Abstract This article describes how the Competing Values Framework (Quinn, 1988) can be used to assess an organization's existing and desired culture and how one organization consultant uses the assessments of an organization's existing and desired cultures to bring about major cultural changes. A p...
Syed Saad Andaleeb, Syed Ferhat Anwar
Research on trust is limited in the context of developing countries. Because of its importance in facilitating exchange, this study attempts to assess the determinants of customer trust in salespersons in a developing country. The theoretical model was derived from research conducted in the develope...
Md. H Asibur Rahman, Dewan Niamul Karim
The intention of this paper is to investigate the mediating role of work engagement between the four dimensions of organizational justice (OJ) and organizational citizenship behavior (OCB) dimensions. The current literature appears to have overlooked the mediating role of work engagement (WE) in the...
Yi Li, Md. Aftab Uddin, Anupam Kumar Das, Monowar Mahmood et al.
Inadequate and inconclusive studies of the role of transformational leadership (TL) on employee creative process engagement (CPE) and sustainable innovative work behaviour (IWB) have motivated the authors to further advance knowledge in this aspect of the workplace. In doing so, the present study se...
Abu Saleh Md. Sohel‐Uz‐Zaman, Umana Anjalin
Quality education is a great concern in many societies across the world. In a highly competitive education sector, the success of academic institutions depends on the quality of education. Educationalists, policy makers, scholars, and researchers are showing their sincere interest towards the total ...
Jarrod P. Vassallo, Sourindra Banerjee, Hasanuzzaman Zaman, Jaideep Prabhu
Traits that predict whether an employee will generate promising new ideas do not necessarily predict that they will also implement those ideas. This is especially relevant within the public sector, which is typically more risk averse than the private sector, and where barriers to innovation include ...
Abu Shams Mohammad Mahmudul Hoque, Benazir Ahmed Siddiqui, Zainudin Awang, Syed Muhammad Awaluddin Tuan Baharu
Generally, Exploratory Factor Analysis (EFA) is required to expose the appropriate items for using in the research instrument. Thus, this study takes steps to develop and validate instrument of Entrepreneurial Orientation (EO) construct through EFA particularly in the context of Small and Medium Ent...
V. Shela, T. Ramayah, Kalisri Logeswaran Aravindan, Noor Hazlina Ahmad et al.
Partial least squares structural equation modelling (PLS-SEM) is emerging as a prominent methodological tool in strategic management research. Although it offers various advancements to stay relevant with growing research needs, the pace of PLS-SEM adoption may differ in different parts of the world...
Md. Abdul Kaium Masud, Md. Harun Ur Rashid, Tehmina Khan, Seong Bae et al.
Limited research in the area of the triple bottom line (TBL) mediation effect on the relationship between organizational strategic performance (OSP) and corporate social responsibility performance (CSRP) has motivated this study. The objective of this study is to investigate how OSP affects CSRP and...
Selim Ahmed, Noor Hazilah Abd Manaf, Rafikul Islam
PURPOSE: The purpose of this paper is to investigate the effects of Lean Six Sigma (LSS) and workforce management on the quality performance of Malaysian hospitals. This paper also investigates the direct and indirect relationships between top management commitment and quality performance of the hea...
Md. Atiqur Rahman Sarker, Dewan Mehrab Ashrafi
A Retail store is now a prevalent concept in Bangladesh offering a wide range of necessity goods for household and daily living. Within the last one decade, superstores have developed positive perceptions among customer and this is the attractive business to many investors. As retail shop business i...