Hà Nam Khánh Giao, Bùi Nhất Vương, Đào Duy Huân, Hasanuzzaman Tushar et al.
The objective of this study is to investigate the impact of emotional intelligence on turnover intention, noting the mediating roles of work-family conflict and job burnout as well as the moderating effect of perceived organizational support. Survey data collected from 722 employees at banks in Viet...
Bùi Nhất Vương, Hasanuzzaman Tushar, Adam Voak, Đào Duy Huân et al.
This study aimed to determine the factors of customer experience that influence passenger loyalty through the lens of passenger satisfaction. In addition, the moderating role of brand reputation on passenger loyalty was also considered. Data was collected from a survey of 997 Vietnamese passengers w...
Hà Nam Khánh Giao, Bùi Nhất Vương, Đào Duy Huân, Hasanuzzaman Tushar et al.
The objective of this study is to investigate the impact of emotional intelligence on turnover intention, noting the mediating roles of work-family conflict and job burnout as well as the moderating effect of perceived organizational support. Survey data collected from 722 employees at banks in Viet...