Md. Abu Issa Gazi, Abdullah Al Mamun, Abdullah Al Masud, Abdul Rahman bin S Senathirajah et al.
The purpose of this study is to evaluate a customer relationship management (CRM) model based on telecom customers’ experiences with the company's services. For this purpose, this study examines how the influence of organizational commitment(OC) and knowledge management (KM) on customer relationship...
Md. Abu Issa Gazi, Md. Kazi Hafizur Rahman, Mohd Faizal Yusof, Abdullah Al Masud et al.
AbstractThis study assesses how entrepreneurship education influences the entrepreneurial intentions and employability of students. It also investigates the mediation effect of entrepreneurial intentions on the relationship between entrepreneurial education and employability, as well as the direct e...
Md. Abu Issa Gazi, Md. Kazi Hafizur Rahman, Abdullah Al Masud, Mohammad Bin Amin et al.
The purpose of this study is to investigate the role of AI capability (AIC) on organizational creativity (OC), green innovation (GI), and sustainable performance (SP). It also aims to investigate the mediating roles of OC and GI, as well as the moderating role of knowledge sharing culture (KNC). Thi...
Md. Abu Issa Gazi, Mohd Faizal Yusof, Md. Aminul Islam, Mohammad Bin Amin et al.
The level of job satisfaction has a significant impact on an individual's job behaviors. In any organization, job satisfaction affects performance as part of job behavior significantly. Its importance in developing nations like Bangladesh is clear. The present study investigated the relationship of ...
Md. Abu Issa Gazi, Sabuj Dhali, Abdullah Al Masud, Alsadig Ahmed et al.
The purpose of this study is to understand Green Human Resource Management (GHRM) practices, considerations that facilitate Green Organizational Culture (GOC) and Organizational Agility (OA), and the connection between these factors and the social performance (SP) and environmental performance (EP) ...
Md. Abu Issa Gazi, Hasibul Islam, Md. Aminul Islam, Rejaul Karim et al.
This study employs a rigorous econometric approach to investigate the intricate interrelationships among environmental, social, and governance (ESG) factors and their impact on GDP growth and the attainment of Sustainable Development Goals (SDGs) in East Asia-Pacific and South Asian countries. Utili...
Md. Abu Issa Gazi, Rejaul Karim, Abdul Rahman bin S Senathirajah, Assad Ullah et al.
The purpose of this study is to analyze significant variables that permit us to ascertain the profitability of Bangladeshi Shariah-based banks. In doing so, two profitability measurements, namely, return on asset (ROA) and return on equity (ROE), have been used as dependent variables, while capital ...
Md. Abu Issa Gazi, Md. Motaher Hossain, Shanta Islam, Abdullah Al Masud et al.
Taking into consideration the moderating role of perceived organizational support within the framework of the natural resource-based view (RBV) theory, the purpose of this study is to investigate the connection between corporate social responsibility (CSR) and sustainable environmental performance. ...
Md. Abu Issa Gazi, Abdullah Al Masud, Md. Emon, Md. Ibrahim et al.
Abstract The study aims to examine the impact of Green Human Resource Management (GHRM) and eco-consciousness on work productivity, eventually resulting in greater efficiency and sustainability. Furthermore, we are also investigating the role of green innovation, environmentally conscious behavior, ...
Guo Song, Md. Abu Issa Gazi, Abdul Waaje, Md. Mustaqim Roshid et al.
This review paper examines the influence of neuromarketing on consumer behavior research, emphasizing its origins, methodologies, impacts, and implications for customer engagement. This paper conducts a thorough narrative literature review on neuromarketing, analyzing the application of diverse neur...
Md Ibrahim Khalil, Rasheedul Haque, Abdul Rahman bin S Senathirajah
Purpose: The purpose of this manuscript is to examine the factors affecting SMEs perception of human resource management practices. Theoretical framework: The conceptual model for this study was developed based on previous research in the field of human resource management globally. The conceptual m...
Md. Nayeem Ahmed, Rasheedul Haque, Abdul Rahman bin S Senathirajah, Md Ibrahim Khalil et al.
The research explores a comparative study between Bangladesh and Malaysia library services during a Covid-19 pandemic. The study also intends to determine how the library responds, how they provide the services, the working hours, and their role in this pandemic time. A qualitative research approach...
Md. Abu Issa Gazi, Abdullah Al Masud, Farid Ahammad Sobhani, Md. Aminul Islam et al.
This study aims to explore how customer satisfaction (CS) serves as a mediator in the connections between service quality (SQ), efficiency and reliability (EAR), customer retention (CR) and customer loyalty (CL) within the E-Banking industry in Bangladesh. The empirical experiment employed a survey ...
Md. Abu Issa Gazi, Md. Aminul Islam, Abdullah Al Masud, Abdul Rahman bin S Senathirajah et al.
This study delves into the interconnectedness service quality (SQ) and tourist satisfaction (TS) within the tourism sector of a developing country such as Bangladesh. It takes into account the fluctuating levels of COVID-19 fear as a contributing factor to this dynamic. The research illuminates the ...
Rasheedul Haque, Abdul Rahman bin S Senathirajah, Md Ibrahim Khalil, Sayeeduz Zafar Qazi et al.
Businesses use technological and social media marketing to respond to the COVID-19 pandemic. The study aims to better understand the factors that impact the spread of new technologies, the effectiveness of social media advertising, and the longevity of businesses. The researcher used a quantitative ...
Md. Abu Issa Gazi, Abdullah Al Masud, Mohammad Bin Amin, Md. Alamgir Hossain et al.
This study aimed to assess customer satisfaction levels with the quality of online banking services in the Islamic banking sector of Bangladesh, particularly after the COVID-19 pandemic. Data were collected from 280 online banking customers using a modified questionnaire based on the SERVQUAL model....
Provakar Dev Barman, Rasheedul Haque, Saif Ahmed, Abdul Rahman bin S Senathirajah et al.
Social entrepreneurship has been advocated by both government and non-government groups in Bangladesh as a strategy to boost the country's economy (Adnan, Yusoff & Ghazali, 2018, p. 1). Social entrepreneurship in a country provides sustainability in socio-economic development. Social entrepreneu...
Md. Abu Issa Gazi, Abdullah Al Masud, Shahria bin Kabir, Naznin Sultana Chaity et al.
Purpose: The main purpose of this study is to explore the complex interplay between bank employees’ green banking practices, daily operations, customer-centric green services, and green policies within private commercial banks in Bangladesh. It seeks to understand how these environmentally responsib...
Md. Abu Issa Gazi, Abdullah Al Masud, Md. Kazi Hafizur Rahman, Mohammad Bin Amin et al.
The purpose of this study is to examine the relationships between climate change, economic disasters, disaster management, and sustainability in the coastal areas of Bangladesh. Specifically, it aims to investigate how disaster management mediates the impact of economic disasters on sustainable emba...
Md. Abu Issa Gazi, Abdullah Al Masud, Md. Abdul Kaium, Mohammad Bin Amin et al.
This study aims to investigate the effects of psychological contract breach, self-efficacy, mental health, and abusive supervision on employee life satisfaction. Additionally, it examines how work engagement and job satisfaction mediate these effects. Analyzing data from 380 corporate employees in B...