Md. Uzir Hossain Uzir, Ishraq Jerin, Hussam Al Halbusi, Abu Bakar Abdul Hamid et al.
Customer is considered as the king in the world of business. The issue of customer satisfaction in electronics home appliances has received greater attention from academics and practitioners. In other words, customer satisfaction is a vital consideration in marketing. With the development of technol...
Md. Uzir Hossain Uzir, Hussam Al Halbusi, Rodney Lim, Ishraq Jerin et al.
The evolution of Artificial Intelligence (AI) has revolutionized many aspects of human life, including healthcare. Amidst the Covid-19 pandemic, AI-enabled smartwatches are being used to help users to self-monitor and self-manage their health. Using a framework based on Stimulus-Organism-Response (S...
Md. Mahamudul Hassan, Manimekalai Jambulingam, Elangkovan Narayanan Alagas, Md. Uzir Hossain Uzir et al.
The vital role of the private sector in the overall development of a country is crucial as proven by private tertiary industries. Despite its phenomenal success all over the world, private sectors are facing enormous challenges due to frequent turnover of Generation Y (Gen Y). Such phenomena cause m...
Md. Uzir Hossain Uzir, Zakari Bukari, Hussam Al Halbusi, Rodney Lim et al.
Technology and its continuous advancement facilitate human beings to get rid of their criticality and limitation. Applied artificial intelligence (AAI) is one of the latest forms that delimited the limitation of human beings. Smartwatch acts as an applied artificial intelligence to assist various pa...
Mahfuzur Rahman, Hew Pow Yee, Md. Abdul Kaium Masud, Md. Uzir Hossain Uzir
Mobile banking applications (apps) have become crucial in maintaining financial services accessibility during the COVID-19 pandemic. This study leverages the Unified Theory of Acceptance and Use of Technology (UTAUT) to examine Malaysian millennials' behavioral intentions toward mobile banking app a...
Md. Uzir Hossain Uzir, Abu Bakar Abdul Hamid, Ishraq Jerin, Ahmad Shaharudin Abdul Latiff et al.
Md. Uzir Hossain Uzir, Abu Bakar Abdul Hamid, Ahmad Shaharudin Abdul Latiff
The objective of the study was to investigate the impact of product quality, quality of service and perceived value on customer satisfaction with the intensity of social media effect. The study was conducted based on quantitative research methodology for which a structured questionnaire was develope...
Abu Bakar Abdul Hamid, Md. Uzir Hossain Uzir, Ahmad Shaharudin Abdul Latiff
The objective of the study was to investigate the impact of product quality, quality of service and perceived value on customer satisfaction with the intensity of social media effect. The study was conducted based on quantitative research methodology for which a structured questionnaire was develope...
Syed Enamul Kabir, Md Khan Sobayel Bin Rafiq, Md. Uzir Hossain Uzir, Ibrahim A. Alnaser et al.
Siti Norida Wahab, Nusrat Ahmed, Md. Uzir Hossain Uzir
This paper aims to examine the current challenges faced by Malaysian hospitals during the post-COVID-19 pandemic.This paper employs a subjective environmental scanning approach and a review of the current literature and outlines the challenges as well as proposed mitigation measures to address these...
Najmul Hasan, Md. Rakibul Hoque, Md. Uzir Hossain Uzir
Purpose Online retail (e-retail) businesses require practice guidelines for customer follow-up services immediately after product delivery by third-party logistic service providers (3PLSP). Literature has identified several factors influencing repurchase intention; however, online retailers practice...
Md. Uzir Hossain Uzir, Ibrahim Ali Jumaan, Siti Norida Wahab, Mohammad Bin Amin et al.
ABSTRACT The dual effects are noticeable between two groups of people in influencing each other's behavior. This study investigated brand satisfaction and loyalty of electronic home appliances bought by the house‐owners in tenancy tenure; and, similarly, the level of satisfaction and loyalty the hou...
Md. Rakibul Hoque, Golam Sorwar, Md. Uzir Hossain
Sustainable development depends on the empowerment of the vast portion of rural people. Bangladesh Government has taken initiatives to empower the disadvantaged people (i.e., elderly, poor and minority) through digitalization programs, e.g., union digital centers (UDCs). This study aimed to investig...
Md. Uzir Hossain Uzir, Zakari Bukari, Siti Norida Wahab, Ishraq Jerin et al.
Customers expect comfort and ease in their lives. Electronics home appliances, in this case, make daily life more comfortable and easier due to technological advancement and business activities. With Bangladesh having such a huge population and the demands of customers increasing gradually, customer...
Md. Mahamudul Hassan, Manimekalai Jambulingam, Elangkovan A.L. Narayan, Md. Uzir Hossain Uzir et al.
Frequent turnover causes enormous problems, which remains a burning issue for the last few decades, moreover with the inception of Gen Y employees, it has risen further. In general, the problem was turnover, but with the massive initiation of Gen Y employees in the private sectors, it is found that ...