Mohammad Zahedul Alam, Wang Hu, Md. Abdul Kaium, Md. Rakibul Hoque et al.
Due to the low adoption rate of mHealth apps, the apps designers need to understand the factors behind adoption. But understanding the determinants of mHealth apps adoption remains unclear. Comparatively less attention has been given to the factors affecting the adoption of mHealth apps among the yo...
Mirza Mohammad Didarul Alam, Mohammad Zahedul Alam, Syed Abidur Rahman, Seyedeh Khadijeh Taghizadeh
The objectives of this study are to examine the factors affecting the intention and actual usage behavior on mHealth adoption, investigate the effect of actual usage behavior of mHealth on mental well-being of the end-users, and investigate the moderating role of self-quarantine on the intention-act...
Syed Abidur Rahman, Seyedeh Khadijeh Taghizadeh, T. Ramayah, Mirza Mohammad Didarul Alam
Mirza Mohammad Didarul Alam, Nor Azila Mohd Noor
Facing immense competition, retailers across the globe are experiencing reduction in their customer loyalty. This decreasing trend is even more observable in the superstore retailing in Bangladesh; especially whose target market is young cohort (Generation Y [Gen Y]). As a result, it is vital for th...
Seyedeh Khadijeh Taghizadeh, Davoud Nikbin, Mirza Mohammad Didarul Alam, Syed Abidur Rahman et al.
Purpose In the current dynamic environment, technological capabilities and open innovation play vital roles in operational performance of small and medium enterprises (SMEs). Thus, the purpose of this paper is to explore the influence of technological capabilities on open innovation and consequent i...
Mirza Mohammad Didarul Alam, Rashed Al Karim, Wardha Habiba
Purpose The present study investigates the moderating role of customer trust in customer relationship management (CRM) components and customer loyalty relationships in the context of the baking sector in Bangladesh. Design/methodology/approach Data were collected through a survey using a structured ...
Syed Abidur Rahman, Mirza Mohammad Didarul Alam, Seyedeh Khadijeh Taghizadeh
The world is now in human palms due to the rapid proliferation of technology e.g. mobile money transferring. Consequently, the information technology has been sensed as a tool for development which is influencing human well-being. This research embarks upon to examine the influence of UTAUT2 model o...
Seyedeh Khadijeh Taghizadeh, Syed Abidur Rahman, Davoud Nikbin, Mirza Mohammad Didarul Alam et al.
This study aims to identify the factors affecting students’ satisfaction with online learning, examine the relationship between satisfaction and continuance usage intention, and explore the direct and moderating role of self-quarantine during a pandemic situation. The research model has been develop...
Mohammad Ashraf, Mirza Mohammad Didarul Alam, Lidia Alexa
Facebook commerce (f-commerce) is a relatively new online entrepreneurial initiative that employs Facebook as an electronic space to promote and implement commercial trades. Available empirical research on f-commerce indicates that research on factors affecting entrepreneurial intention toward f-com...
Mohammad Zahedul Alam, Mirza Mohammad Didarul Alam, Md. Aslam Uddin, Nor Azila Mohd Noor
Though the acceptance behavior of health technology has been investigated by several studies from different theoretical perspectives, a unified understanding is still lacking in the literature particularly addressing the Generation Y (Gen Y). Thus, the current study aims to explore the factors affec...
Rashed Al Karim, Mirza Mohammad Didarul Alam, Maha Khamis Al Balushi
Purpose The purpose of this study is to examine the impact of customer relationship management (CRM) components on competitive advantage through customer loyalty in the banking sector of Bangladesh. Design/methodology/approach A structured questionnaire was used for the data collection process. In a...
Mirza Mohammad Didarul Alam, Mujahid Mohiuddin Babu, Nor Azila Mohd Noor, Syed Abidur Rahman et al.
Abstract The philosophy of a free‐market economy has encouraged enormous consumption, which has redefined the customers' perception of value (hedonic and utilitarian) and loyalty even in a developing country. To maximize their consumption level, customers, in many instances, prefer hedonic value to ...
Mirza Mohammad Didarul Alam
Today, retailers have been struggling to retain their existing customers in the face of severe competition in their business operations. By expanding the service quality, retailers will be able to stand out among the other businesses and create the opportunity to strengthen customer loyalty, particu...
Syed Abidur Rahman, Mirza Mohammad Didarul Alam, Golam Mostafa Khan, Rowan Kennedy
Purpose This paper examines the predictive role of personality traits on the entrepreneurial bricolage behaviour of female entrepreneurs in a resource-constrained setting. Design/methodology/approach Data were collected using a structured survey questionnaire from female entrepreneurs owning and ope...
Mirza Mohammad Didarul Alam, Khalid Hussain, Khaldoon Nusair, Shamsun Nahar Momotaz
Purpose This paper investigates the influence of e-service quality (process and user experience) and price fairness on customer satisfaction, which, as a consequence, affects brand love toward Food Delivery App (FDA) services. More importantly, it examines the moderating roles of generation (Gen Y v...