Santus Kumar Deb, Shohel Md. Nafi, Nandita Mallik, Marco Valeri
Purpose The aim of this study is to measure the mediating effect of emotional intelligence on job satisfaction and firm performance of small business and to identify the critical success constructs and significant path of emotional intelligence in relation to job satisfaction and firm performance. D...
Santus Kumar Deb, Nandita Mallik
Social media has transformed the tourism industry, shifting it from its conventional model into an extreme knowledge pattern. This study focuses on the use of social media for tourism marketing to enhance tourist satisfaction through user-generated content. A mixed research method was employed, with...